Operational Information

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Regulatory Regime


Overview of Regulatory Regime

The Australian gas industry has been deregulated. This required retailing functions to be tightly 'ringfenced' from the ownership and operation of gas distribution networks. The networks are subject to open access which allows multiple retailers to compete for customers in markets previously considered monopolies.

In November 1997, the State and Federal Governments signed the Natural Gas Pipelines Third Party Access Agreement which set out the terms and conditions, under which deregulation was to occur.

Full retail contestability occured in Victoria in October 2002, in South Australia in July 2004 and in Queensland from 1 July 2007.

Full retail contestability does not impact Envestra other than the company deals with multiple retailers in each juristicition rather than just one as in the past.

The access tariffs (cost of transporting the gas) Envestra charges for each class of customer is determined by an Independent Pricing and Access Regulator in each State. The tariffs are linked to CPI and are set for a five year period but can be reviewed earlier if there is a significant change in circumstances affecting the return Envestra is allowed to earn on its assets. Envestra has dealings with the following pricing regulators

South Australia: Essential Services Commission of South Australia

Victoria: Essential Services Commission

Queensland: Queensland Competition Authority

The introduction of a National Regulator is viewed by Envestra as a positive move as it is likely to bring a more consistent and commercial approach to setting access tariffs. Envestra is concerned that the State-based Regulators have not yet reached an appropriate balance between the interests of shareholders (the owners of the assets) and consumers. The company continues to make representations to Government on this matter.


Australia Gas Industry Chart

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Access Arrangements

Choose from the Access Arrangement PDF files below. To read or print these Access Arrangement documents you will require the Adobe Acrobat Reader V3.01.

South Australian Distribution Network

   South Australian Access Arrangement (PDF 942 kb)

  Access Arrangement Terms and Conditions (PDF 193 kb)

  SA Network Overview Maps (PDF 416 kb)

  Map of Gas Delivery Zones (.doc 186kb)

  Postcodes for Gas Delivery Zones (.xls 53kb)

  SA Tariff Zones by Postcode (PDF 17kb)

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Queensland Distribution Network

  Access Arrangement (PDF 390 kb)

  Map of Network (Version 1 - MS Word .doc 5.72 Mb)

  Map of Network (Version 2 - MS Word 534 kb)

  Queensland Map of Regions (MS Powerpoint .ppt 128 kb)

  Terms and Conditions (PDF 365 kb)

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Albury Distribution Network

  Map of Albury Distribution System (PDF 43 kb)

  Access Arrangement for the Albury Distribution System Part A (PDF 112 kb)

  Access Arrangement for the Albury Distribution System Part B (PDF 196 kb)

  Terms and Conditions (PDF 152 kb)

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Victorian Distribution Network

  Map of Network (a) Melbourne and Gippsland (MS Word .doc 1.37 Mb)

  Map of Network (b) Northern Victoria (MS Word .doc 724 kb)

  Access Arrangement for Victorian Distribution System PART A (PDF 108 kb)

  Access Arrangement for Victorian Distribution System PART B (PDF 204 kb)

  Terms and Conditions (PDF 152 kb)

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